Preventative Maintenance Contracts

Why contracts exist

Every December, the calls come in from people whose systems were fine in September. They were not fine in September — they were failing quietly, and nobody was measuring. Preventative maintenance is measurement plus cleaning on a schedule, and it catches the capacitor drifting out of tolerance, the drain starting to restrict, the coil losing heat transfer and the contactor pitting, while those are still cheap.

What a contract gives you that a call-out does not

A fixed, budgetable cost rather than a variable one. Priority scheduling in the weeks when everyone else is waiting. Documented service history per unit, which protects manufacturer warranties and satisfies facilities and insurance requirements. And a technician who already knows your site, your units and their history, rather than someone reading a job card in your driveway for the first time.

Who these suit

Schools, where failures during term or exams are unacceptable and holiday periods are ideal for work. Offices and retail, where comfort is directly tied to productivity and trade. Body corporates and complexes managing multiple units across a property. Medical and veterinary rooms with regulatory and comfort obligations. And households with several units who would simply rather it was handled without them having to remember.